Frequently Asked Questions
We have free parking at lots on the south, east and west side of our building for Natalie’s customers as well as on street parking.
Yes. Check in at the host stand to be seated on our beautiful patio (weather permitting).
Yes. We have plenty of handicapped accessible parking, bathrooms, and seating options. If you have a General Admission ticket and require ADA seating, please reach out to [email protected] at least 24 hours in advance to coordinate.
We reserve the right to add 20% gratuity for parties of 6 or larger.
22% gratuity will be added to any tabs left open at the end of the night.
A 3% Employee Healthcare Charge is added to all checks. 100% of this charge is used to provide our full-time employees with health insurance. Thank you for supporting a healthy path forward for this industry and our employees.
Advance tickets can be conveniently purchased through our secure website or Facebook page. Check the Upcoming Events tab on our website to check out our upcoming shows. You can also buy tickets in person during business hours.
Once your purchase is complete, you will receive an email confirmation that we will need to see at the door. (printed or mobile)
No, gift cards can be used for food and drink only.
All ticket sales are final, but they are transferable to other people. You can email [email protected] to notify us of any name change on the reservation.
Please arrive no later than 30 minutes after the start of the show, as we will assume that you are no longer joining us and will seat another patron. If you are running late, please give us a call at 614-436-2625, so we can hold your table.
We believe in startin’ them young and most of our events are all ages unless otherwise specified.
Yes, Natalie’s is ADA accessible! If you have a General Admission ticket and require ADA seating, please reach out to [email protected] at least 24 hours in advance to coordinate.
Unless prohibited by the artist, pictures are allowed but no flash photography.
Please fill out our booking form here and any specific questions can be mailed to [email protected]. Every effort is made to respond to requests in a timely manner, but due to the large volume of requests, responses can sometimes take a week or longer.
Yes, we have food and drink service during shows.
Yes, we take reservations up to 60 days in advance for parties up to 12. Due to high demand for select happy hour shows, we have implemented a cancellation fee for all party sizes. You can make a dinner reservation here.
A deposit of $150 is required to secure a party of 13 or larger. $50 of those dollars is non-refundable and $100 will go towards your check on the day of your reservation. If you cancel, no-show, or have less than 75% of your party arrive, the full deposit is non-refundable. These policies help secure your reservation, service and staffing for your large party during our busy Happening Hour series.
Currently, we do not offer delivery. We do accept carryout orders via our online menu or by calling us at 614-436-2625.
We will do our best to accommodate any special dietary needs, and offer a number of vegetarian, vegan, and gluten free items. Check out our menu here.
22% gratuity will be added to any tabs left open at the end of the night. We will use the pre-authorized card connected to your tab to process the payment.
A 3.5% Employee Healthcare Charge is added to all checks. 100% of this charge is used to provide our full-time employees with health insurance. Thank you for supporting a healthy path forward for this industry and our employees.