The Natalie’s fam is a team of people who truly love this wild industry… an industry that’s not for the faint of heart. It’s hard work. It’s a grind. Weird hours. But it’s also flexible scheduling, mornings off, surrounded by creatives, great food, drinks, and music on the daily. It’s an environment where we include employees in every decision we make. We are family owned and operated and care about providing our employees with a wage they feel good about. A team of people who love and celebrate each other which lends to a work atmosphere built on mutual respect and accountability.
- Competitive Wages and Tips: We offer competitive wages and a Nod 2 the Back program where customers can tip our line cooks.
- Medical and Dental Insurance: We cover 100% of the medical premiums for you and your family for back of house employees working 30 or more hours/week. We cover 50% of the medical premiums and 100% of dental premiums for front of house working 30 or more hours/week.
- Perks: Eat a Natalie’s meal every shift you work. 50% off for front of house, free for line cooks. Come to any of our shows for free with a plus one and receive 50% off your food and drinks for the evening.
- Holidays: You’ll never work on Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day. We celebrate our staff two times a year as well. We are closed on Mondays and Tuesdays to ensure that most weeks everyone is getting 2 full days off per week.
- Cash Advance: When unexpected expenses arise, team members who have worked here 6 months or longer, can access emergency cash loans with 0% interest.
- Be You: We’ve never liked the idea of uniforms and want everyone to express themselves the way they want. Non-slip shoes are a must, but the rest is up to you! Express yourself!
Full-time Bartender Role – We are seeking an enthusiastic and skilled bartender with at least one year of experience to enhance our vibrant atmosphere. If you thrive in a fast-paced environment, have a passion for craft cocktails, and enjoy engaging with a diverse crowd, this role is perfect for you.
Responsibilities:
- Craft and Serve Drinks: Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including signature cocktails, beer, and wine, with precision and creativity.
- Customer Service: Provide exceptional service to guests, creating a welcoming and engaging experience while ensuring satisfaction with their beverage choices.
- Maintain Bar Area: Keep the bar area clean and organized, manage inventory, and ensure that all supplies are stocked and ready for service.
- Collaborate with Team: Work closely with fellow bartenders, servers, and kitchen staff to ensure smooth operations during events and busy periods.
- Handle Cash and Transactions: Accurately process payments, handle cash, and manage tabs in a fast-paced environment.
Requirements:
- Experience: Minimum of 1 year of bartending experience in a similar setting, preferably in a music venue or high-energy restaurant.
- Skills: Strong knowledge of drink recipes, mixology techniques, and bar equipment. Ability to create and innovate with cocktails.
- Customer Focused: Excellent communication and interpersonal skills with a genuine passion for providing top-notch service.
- Flexibility: Availability to work evenings, weekends, and possibly late nights, as required by the venue’s event schedule.
- Team Player: Ability to thrive in a collaborative, high-energy environment while maintaining professionalism and composure.
Full-time SUPPORT role – A liaison between the back of house and front of house, the Support position is in charge of communicating food orders with the kitchen staff, helping bus tables, stock the bars, maintain a clean dish area, and help with setting up and tearing down the venue floor plans each night. This role is perfect for someone with a keen eye for detail, a strong work ethic, and a passion for supporting a dynamic bar team in a lively environment.
Responsibilities:
- Assist Bartenders and Kitchen Staff: Provide crucial support to bartenders by restocking supplies, managing inventory, and ensuring that the bar area remains organized and fully operational. Help run food and communicate customer needs to kitchen staff.
- Maintain Cleanliness: Keep the bar area, including countertops, floors, and equipment, clean and sanitary throughout shifts.
- Stock and Prep: Refill glassware, garnishes, and other essential items. Prepare and set up supplies for busy service periods and events.
- Handle Waste: Manage waste and recycling, ensuring that trash is disposed of promptly and appropriately.
- Customer Interaction: Occasionally assist guests with basic requests and ensure a positive atmosphere at the bar area by maintaining a friendly and professional demeanor.
- Support Team: Work collaboratively with bartenders, servers, and other staff to ensure smooth operations and a seamless guest experience.
Requirements:
- Experience: Previous experience in a support role in a bar or restaurant setting is preferred but not required. A strong willingness to learn and contribute is essential.
- Physical Stamina: Ability to handle the physical demands of the job, including standing for long periods, lifting (40 lbs. +) and carrying heavy items, and moving quickly in a fast-paced environment.
- Attention to Detail: Strong organizational skills with a focus on cleanliness and efficiency.
- Team Player: Excellent communication and interpersonal skills, with a collaborative attitude and a positive approach to teamwork.
- Flexibility: Availability to work evenings, weekends, and potentially late nights, depending on the venue’s schedule and events.
Part-time GUEST SERVICES role – Are you passionate about creating exceptional experiences for guests in a lively and dynamic environment? The Guest Services position is one of extreme importance to the overall flow of the building and experience for our guests. Guest Services is in charge of everything from carry-out orders, checking in guests for show, selling tickets, answering the phones/emails, and being a professional “airport director” guiding guests to and from the specific areas of our venue. In this role, you will be the face of our venue, ensuring that every guest receives outstanding service from arrival to departure.
Responsibilities:
- Guest Interaction: Greet and welcome guests with a warm and friendly demeanor. Address their needs, answer questions, and provide information about the venue, events, and menu offerings.
- Event Coordination: Assist with the coordination of reservations, seating arrangements, and special requests to ensure a seamless experience during events and busy periods.
- Problem Resolution: Handle guest complaints and concerns promptly and professionally, working to resolve issues and ensure complete satisfaction.
- Ticketing and Admissions: Manage ticket sales, check-ins, and guest lists for events. Ensure that all processes are handled accurately and efficiently.
- Support Services: Collaborate with other departments, including bar, kitchen, and security, to address any guest needs or issues and maintain a high level of service throughout the venue.
- Maintain Cleanliness: Ensure that the guest areas, including entrances, seating, and restrooms, are clean and well-maintained at all times.
Requirements:
- Experience: Minimum of 1 year of experience in a guest services or customer service role, preferably in a music venue, restaurant, or similar high-energy environment.
- Customer-Focused: Exceptional interpersonal skills with a strong commitment to providing outstanding customer service and creating positive experiences.
- Problem-Solving: Ability to handle challenging situations with professionalism and composure, finding effective solutions to guest concerns.
- Communication Skills: Excellent verbal and written communication skills with the ability to interact effectively with a diverse range of guests and team members.
- Flexibility: Availability to work evenings, weekends, and possibly late nights, as required by the venue’s event schedule.